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When can I downgrade handset plan to only?

SEMD
Visitor

My 24 month handset contract is up next month. I am happy to keep this handset, when can I downgrade to a sim only plan? I am getting conflicting information on whether this is 30 or 45 days prior to the contract end date

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@SEMD  You can upgrade 45 days before the minimum term.  But if you’re changing into a Sim only you will not change to  new tariff until you have seen out the full term of your existing tariff. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@SEMD  You can upgrade 45 days before the minimum term.  But if you’re changing into a Sim only you will not change to  new tariff until you have seen out the full term of your existing tariff. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.