What is MAIN!!

Kirkdory85 · ‎30-10-2025

I’ve just checked my bill which should only be my mobile bill of around £25 then all of a sudden it’s £145!! A charge of £120 exactly has been added only under the description MAIN. I’ve not been abroad I’ve not gone over any calls texts or data as shown on the bill just the charge of MAIN for £120. What even is this?! Can anyone help? I’ve also added literally nothing to my plan.

Northerner · ‎30-10-2025

Hi @Kirkdory85

You'll need to speak to EE CS on 150 directly about this issue.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎30-10-2025

Hi @Kirkdory85

You'll need to speak to EE CS on 150 directly about this issue.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.