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Community Activity
Re: Is it just me or is ee phone signal poor
I've noticed a huge degredation in network coverage in the past few months. The network civerahe checker indicates I should get excellent coverage at home, but I currently get 1 bar, and sometimes that drops out! I travel around the country a lot a...
Subject: Extremely Poor Service Experience and Miscommunication
I am extremely disappointed with the service I received from EE. I have encountered multiple instances where I received conflicting information from different representatives—many of which turned out to be false. This reflects poor training and inade...
Higher Tiers of Apple One as an Add On
So I currently have a phone contract with EE, which includes Apple Music as an add on. However outside of this I'm paying for Apple News+, Apple Fitness, and I also need to upgrade my Apple Storage to 2TB (total cost £31). I've noticed you can get Ap...
Resolved! Fraudulent Google Play Transactions
My phone was stolen on Saturday March 5th, and over the next 10 minutes or so they racked up £239.51 of charges over 19 Google Play transactions. They were not made on my own Google account. I went into an EE store to get a replacement SIM on the Mon...
Airing
This coming weekend there’s F1 on , my f1 channel is showing airing break ??
Resolved! YEALINK VIOP CONFIGURATION NIGHTMARE
Hi All,I have a newly upgraded landline to digital. I purchased a yealink W73P cordless phone to use on the new line as we use tyhem at work and im really happy with them. I purchased an unlocke phone from a 3rd party provider and from what i can gat...
Netflix Re-activation keeps wanting to give me basic
So I have discussed on other forums the world of pain i've been through since the Netflix Standard add-on went from being £3 extra a month to £7 a month.During this I lost the link between my EE and Netflix accounts, got charged by Netflix, had someo...
Samsung Galaxy S22 not getting updates
I have just purchased a second hand Galaxy S22 which will not receive updates. Apparently this is because the phone has EE service provider software installed and I am on the Vodafone network. Is there a way to remove this EE firmware?
Resolved! How to contact EE via email
Can someone please advise on how to contact EE via Email as there does not appear to be that option anywhere on their webite. Everytime we click on contact EE on their website we go round in circles! Please note we are already aware of dialing 150 of...
Resolved! Mobile account not showing on website or app
Hi, I am unable to see any information regarding my mobile contract i have with EE. i can see my broadband and tv information (bills, payments etc) but nothing for my mobile contracts.Can someone help me understand if it is something i am doing incor...
