Upgrading sim only

[Leanne5202]

Hi, I’m currently on a sim only contract. Looking at changing it to sim + phone contract. If I was to upgrade now would I be charged for the contract on my normal date or would I be charged when I receive the device?

[Chris_B]

@Leanne5202   You’ll be billed around 7 days after getting the device.  For it to remain around the same date you can change the billing date once the first payment has been made or you could try and order the new device to try and keep it line with your current billing cycle 

[Linzi_H]

Hi @Leanne5202 

Welcome to the Community! 

If you take out a device credit agreement with us, you will have two Direct Debits set up; one for your plan and one for your device. Both Direct Debit payments will come out of your account on the same date each month.

Please feel free to speak with our team directly if you want to chat through your options. Or if you'd rather set this up online, it will take you through everything step by step. 
We have a help page 👉 Understanding Your Bill After an Upgrade that you may find useful.

Linzi 😊