Upgrading SIM only

[Noyon99]

Hi there, my contract ended in 2023, and since have been using a SIM only deal that cost £13 and has been on direct debit. I have just upgraded to another SIM only deal which costs £24 and is the unlimited all rounder . Will I get a new SIM card? Or do I just keep the same SIM card and the uncapped data speed begins straight away? Or does it take a few days..

[Ritu_D · Accepted solution]

Good morning @Noyon99 

Welcome to the community. 

Its great to hear you have resigned up to a new Sim only contract. Usually the new plan would just start on your existing sim card unless at the point of renewal you request a replacement sim card. 

If you have access to your EE account online or via the app you will be able to check if the new plan is now active. 

Thanks 

Ritu