Upgraded to a new phone at store, choosed the wrong storage size.
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03-10-2024 07:17 PM
Hello.
I've upgraded to a iPhone 16 Pro from a Pixel 7 at store. I love the phone but I choose to have a 128GB size, which is a little short for me.
Am I allowed to return this device to the store and able to get a larger size? Like 256GB
Thanks
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03-10-2024 07:41 PM
No but you could try. There is no cooling-off period with instore sales; only those by phone or online. Hence never buy from an EE Store.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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03-10-2024 07:59 PM
Hello, cheers for the reply.
Yeah I understand that, won’t take my chances but I’ll try.
Thanks!
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03-10-2024 08:45 PM
Thanks! You're welcome 🙂 ! Glad I could be of assistance & hope it soon gets sorted.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
