27-09-2022 10:35 PM
Why is my early upgrade date the same as the standard upgrade date I’m on sim only and would like to upgrade to a new iPhone
28-09-2022 08:24 AM
Hi @Scratchy82
Just a few questions:
Did you have a plan before you moved to SIM only? If so, was that Pay as you go or a handset contract?
Are you currently on a 24 month or 12 month SIM only contract?
Chris
28-09-2022 10:29 AM
Hi Chris it’s a new sim only contract for 24 months
28-09-2022 01:01 PM
OK, thanks @Scratchy82.
I'm not sure why the dates are the same. It may be worth speaking to our Mobile Care team so they can check from our side.
