Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Upgrade

SianJ75
Investigator
Investigator

‎12-08-2023 06:54 AM

Im due an upgrade but dont want a new phone. 
Can I now just go for sim only contract? As this would be cheaper for me plus can I keep

same number! 
thank you

0 Helpful
5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

‎12-08-2023 07:20 AM - edited ‎12-08-2023 07:22 AM

@SianJ75  You most definitely can providing your within the last 45 days of your current contract.   If you do this your new sim only contract will start once you have completed the full term of your full device contract 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
SianJ75
Investigator
Investigator
In response to Chris_B

‎12-08-2023 07:26 AM

Thank you! 
my contract is up anyway. So I can apply for sim

only online? 

Silly question…. Will I need to put the new sim in aa want to keep my number. 

0 Helpful
Leanne_T
EE Community Support Team
In response to SianJ75

‎12-08-2023 08:40 AM

Hi @SianJ75 

As long as you select upgrade and log into your My EE account, no new SIM will be needed and you will keep the same number 🙂

Leanne.

0 Helpful
SianJ75
Investigator
Investigator
In response to Leanne_T

‎12-08-2023 08:53 AM

Thank you. 
yes just logged in now clicked on sim only. And shows £15 in the baskwy so assume np sim willbe sent

0 Helpful
Leanne_T
EE Community Support Team
In response to SianJ75

‎12-08-2023 08:57 AM

Hi @SianJ75 

If you select upgrade, no SIM should need to be sent to you as this changing the plan and not adding another SIM plan with a new number to your account 🙂

Leanne.

0 Helpful