21-11-2022 11:34 PM
I have been past my upgrade date for 319 days now and it says i can upgrade until I click on any phone/plan and then it says “sorry there are currently no plans available” why?
I’ve been a loyal customer for years now and never had an issue upgrading before?
22-11-2022 09:36 AM - edited 22-11-2022 09:37 AM
Hi @Pumpkinia,
Welcome to the EE Community. 🙂
I'm sorry to hear you're having problems upgrading online.
Please get in touch with Customer Care so our upgrades team can help.
Thanks
James