Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 63780 Views
  • 69 replies
  • 14 Helpful

Best network ?

I upgraded my iPad but instead of upgrading my current iPad, ee went ahead and opened an additional line for me. Why would I want 3 lines? Why not just upgrade the iPad like I asked you to do. Nothing is clear. Nothing is simple.

Bill

Hello, when I signed up to the sim only contract I was told it would be £14 a month so why is it saying the bill will be £20

Contract

Why is my bill so high when my contract finished and I have not renewed 

wallykluk by Investigator
  • 415 Views
  • 2 replies
  • 0 Helpful

Data sim only upgrade

In August 2022, I signed up for the 125gb data only sim card.Would I now be able to upgrade to unlimited or do I have to wait until my current contract has finished.Julie

Sim only

Hi I am selecting the unlimited SIM only contract for 12 months and it is costing £30 a month but there is no mention of any Phone call minutes or text messages in the snippet. How can I find out if this would contain any cross network minutes and te...

Masuma4 by Visitor
  • 423 Views
  • 2 replies
  • 5 Helpful