Updated my mobile

PaulaA · ‎04-09-2024

When can I update my phone.

Paula Antunes

Chris_B · ‎04-09-2024

@PaulaA If you’re a contract customer your EE account shows this information. Or on the EE app click manage and just scroll down to “YOUR PLAN” It’ll show the start and end date of your contract.

If you’re not a contract customer you can purchase a new device whenever you want.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Chris_B · ‎04-09-2024

@PaulaA If you’re a contract customer your EE account shows this information. Or on the EE app click manage and just scroll down to “YOUR PLAN” It’ll show the start and end date of your contract.

If you’re not a contract customer you can purchase a new device whenever you want.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

XRaySpeX · ‎04-09-2024

Text UP to 150.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP