Community Activity

Frequent HH20C Smart Hub 5G dropouts

I have the HH20C Smart Hub 5G. Wireless broadband has been working more or less fine in the 10 months I've had it. However, over the last week there have been connectivity issues. The internet connection will just drop completely from time to time (e...

sammc007 by Investigator
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Roaming nonEU

Hi,My son is in canada for a week. I can't seem to activate his roaming despite him sending a message to 150. He can't access his WhatsApp messages. Being autistic he is having a bit of a melt down. What can I do?

MrsE53 by Visitor
  • 26 Views
  • 2 replies
  • 1 Helpful

Can’t make calls in Australia

Hi.I’m having the same problem as a few others it seems. I Have purchased the 7 day pass & have confirmation of it. I have tried all the suggestions from previous posts. I have Telstra set manually. Turned phone on & off a few times. Still nothing. I...

I can’t receive OTP

Hi i have tried to restart my phone. Reinsert sim. Went to the mobile network on the settings however I am still not receiving any OTPs or messages. 

Leeyan by Visitor
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  • 0 replies
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Resolved! Too many boxes

We have just joined EE TV. We have three extra mini boxes. I have just had a message on our Main Pro Box saying we have too many boxes on our Broadband. How do I fix this please? 

LauraH23 by Investigator
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  • 27 replies
  • 7 Helpful

Mini box

I’d like to view Freeview through a mini box how do I order one I currently am on Full Fibre 150 plan.