Unrecognised call charge

vintage_radio
Explorer

‎06-06-2023 04:43 PM

Hi, I have been charged 19p on my May and June bills for a call that I did not make. 08444 994 686. Google reports this as a dangerous number. How do I get this refunded and the number blocked?

0 Helpful
3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

‎06-06-2023 07:02 PM

Hi @vintage_radio,

Welcome to the EE Community. 🙂

Is the number listed in your call history?

James

vintage_radio
Explorer
In response to James_B

‎06-06-2023 07:30 PM

Hi James,
These calls are not listed in call history.
Alan
0 Helpful
Christopher_G
EE Community Support Team
In response to vintage_radio

‎07-06-2023 08:27 AM

OK, thanks @vintage_radio 

I recommend speaking to our Mobile Care team so they can look into this for you.

Chris