Final Bill

rachelco1974 · ‎06-06-2023

My Bill date is from 4/06/23 to 3/07/23 however my contract ended with EE on 06/06/23. I have received a final bill of £76.25 which is more than I was ever paying. My 24-month contract ended months ago.

Please can someone advise me on the reason for this? Direct debit is due 12/06/23, so would like some help before this date.

XRaySpeX · ‎06-06-2023

@rachelco1974 : Did you give notice to cancel it?

These mobile contracts don't just end, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the same price on a rolling 30-days' notice basis until you explicitly cancel, upgrade or port your no. away. There will however be a 10% discount after 3 months.

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Chris_B · ‎06-06-2023

@rachelco1974 Your bill breakdown will show why it’s that amount.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.