Unknown charges

Kelvin1966 · ‎17-11-2023

Last night 16/10/23 at 22.42 I was charged £23.99 from Boku. Who is this and why was I charged

Northerner · ‎17-11-2023

Hi @Kelvin1966

You or someone with access to your account (Google play, Apple) has subscribed to a service (via an app) or made a purchase via bill to mobile account.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎17-11-2023

Hi @Kelvin1966

You or someone with access to your account (Google play, Apple) has subscribed to a service (via an app) or made a purchase via bill to mobile account.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.