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Unknown charges

Kelvin1966
Visitor
  • Last night 16/10/23 at 22.42 I was charged £23.99 from Boku. Who is this and why was I charged 
1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @Kelvin1966 

You or someone with access to your account (Google play, Apple) has subscribed to a service (via an app) or made a purchase via bill to mobile account. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @Kelvin1966 

You or someone with access to your account (Google play, Apple) has subscribed to a service (via an app) or made a purchase via bill to mobile account. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.