Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 60651 Views
  • 69 replies
  • 14 Helpful

Resolved! Request for a 3 month bill statement

Dear Sir/Madam I recently applied for a job and I have been asked by my potential employer to provide in addition to a proof of residence, passport  and any other proof of identity showing my current address but the proof should be in my name and ref...

1991Jasi by Visitor
  • 999 Views
  • 2 replies
  • 3 Helpful

Re: Bill

Hi it has  happend to me and it won't let me ring anyone on my contacts so I have to ring people on WhatsApp or Snapchat and my bill has gone passed £80 because it is £87.22 and I am going  to pay it on Friday morning it is not worth people going on ...

Resolved! Bill

Can I please see the past 2 months of phone numbers on my bill

Re: EE Ripping Customers off level 10000

Ee attempted to charge me over 120 quid for 3rd party charges I'm supposed to have made...I checked the dates,amounts & I never had a phone as my screen had broken meaning I had NO way to access the phone or the 3rd party. Discovered since..the 3rd p...

Vanguard1 by Investigator
  • 520 Views
  • 1 replies
  • 1 Helpful