Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 59647 Views
  • 69 replies
  • 14 Helpful

Family account

my wife is with another provider. I want to but an additional sim with my EE account and transfer her existing number to that sim. Can this be done and if so how, as I presume her line will be under my name rather than hers as it is currently 

Aps3 by Visitor
  • 496 Views
  • 1 replies
  • 1 Helpful

Miss sold

Didn't get to see any sim deals when id asked specifically on entering store. Instead told how to think. Told that this is a good deal, ignored my saying no I don't want a phone. I was continually pressured, told my ultra wasn't an Ultra. "Oh you don...

Contracts

Have gone to a sim only deal but have realised I don’t have enough data . could EE change me to a larger data contract or do I have to stick with this until the contract ends

Antcop68 by Visitor
  • 323 Views
  • 1 replies
  • 1 Helpful