Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unexpected payment taken

Dssssss
Visitor

‎19-12-2022 12:28 AM

i have just had a random payment taken from my account nowhere near my bill date. cleared me out week before christmas

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎19-12-2022 06:46 AM

@Dssssss   You need to speak with customer services about this as this public forum doesn’t have access to your EE account. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Leanne_T
EE Community Support Team

‎19-12-2022 08:32 AM - edited ‎19-12-2022 08:32 AM

Hi @Dssssss 

Thanks for posting. 

Please call us on 150 and the team can check what this payment was for and advise you further. 

Thanks.

Leanne. 

0 Helpful