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Community Activity
Changes to inclusive extras
No more roaming option which covers Europe and ROW. I am travelling in New Zealand and EE just cut off my data and switched me to a Europe only roaming plan. I am paying £97 a month specifically as I wanted worldwide roaming included, now I don’t hav...
Porting across number from three
I brought over my number from three on Monday. Had the text yesterday saying it was complete. My old phone is now dead but my new one with EE still has nothing. I can't make or receive calls or use mobile data. Help
Resolved! Account query.
Had a query on my account today and was helped by Natalie. What a pleasant, helpful, nice girl she is. She had the time to listen to me and got my account sorted very quickly. She's a credit to EE.
Smart Wifi Disc
I work from home and my company have supplied me with an ee smart wifi disc, but unfortunately this won't connect with my smart hub. I tried a (fairly old) ethernet cable and via the wps buttons both without success. Any thoughts as I do not want ae...
Switch broadband
I switch from bt to EE broadband. Whay EE don't send first broadband to I don't lost Internet in home. When I get new broadband then I can old bt broadband send straytawhey back.
Phone calls in Australia
If you are an EE customer and going to Australia BEWARE. Despite signing up to a new pay monthly account, signing up to roaming before I left and paying the extortionate roaming pass fee of £26 for 7 days I now find I cannot make calls in Australia....
Issues with EE
I'm having issues with EE with my board band. Never had trouble with sky mobile like I am now. Only just joined EE and want out now as not happy with the service. Wish I stayed with sky as it was so smooth and had no issues till now. Sick of it, wors...
Hello
To be honest I would of said that I have sorted out the situation but unfortunately I still haven't received my refund I just wanted to calm down before I wrote because I didn't want to get stressed out with it all this talking to to be honest I just...
Resolved! EE tv without the broadband package
Hi,Is it possible to subscribe to EE tv without the broadband packages? We don't have a landline and will never have a decent one due to our rural location but use EE wireless internet which already streams netflix, amazon etc without any issues.I'm ...
can't view monthly packs
Hi, i simply can't view any packs. when i view packs webpage either from website or app it shows me error with _Packs ErrorWe're working on fixing this page. In the meantime, find help at ee.co.uk/help
