Unable to change my direct debit dates

Lenka80 · ‎19-11-2023

Hello Folks, I've only just joined the EE and activated my sim card with unlimited broadband. Everything is fine but thr gentleman that processed my rider took my bank details and set up my direct debit but I'd wish to change the day the direct debit is collected as I tend to pay all my bills on a particular day of the month (this helps me immensely with budgeting). I created my account and linked my phone number but whilst I'm able to log into my account, I see no option of changing thr date for my direct debit. Could someone please offer some advice as I'm lost. Thank you.

Eddy2760 · ‎19-11-2023

You can change your payment date after you've received your first bill: Log in to My EE. Go to Menu > Invoices & Payments > Manage Direct Debit. Follow the instructions to select a new payment date.

hope this helps

Eddy

View solution in original post

Eddy2760 · ‎19-11-2023

You can change your payment date after you've received your first bill: Log in to My EE. Go to Menu > Invoices & Payments > Manage Direct Debit. Follow the instructions to select a new payment date.

hope this helps

Eddy

XRaySpeX · ‎19-11-2023

@Lenka80 : You can change your billing date under Bills & Payments > Manage Direct Debit.

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