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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 14714 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 25107 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 50809 Views
  • 55 replies
  • 13 Helpful

Why can't i see my bill after leaving

Why can't I see my bill(s) after leaving?I have a business account and have transferred my service, I now can no longer see my bills that have already been issued, nor my final bill.Surely this is such a basic facility that business users would need ...

LAJRMORE by • Visitor
  • 298 Views
  • 1 replies
  • 0 Helpful

Upgrade help!

Hello!I have been on sim only for a year, just renewed for 12 months ( have done a month) but have decided to go back to a monthly deal as phone is on it's last legs. Can I do this? Though it is a renewal of sim only contract recently I have been wit...

Possibly cancelling my data contract

Hello I've recently noticed that my monthly data bill is almost at £30 a month . I think that is way too money to be charging for data considering I only use half of what my allowance is  which is 100 gig data . And if it continues to rise then I wou...

Cancel

Hey everyone I would like to find out how I can cancel or transfer my contract. Ee have been great and I will be staying with them in the future but I’ve been having problems recently. I lost my old phone they my contract was with and I have finally ...

Terrible communication

I am so confused i have just 20 minutes ago received a bill saying it has to be paid by the 7th July but was issued on 24th June/26th June/ 27th June (it's different depending on where I look in my account) - I didn't receive anything until 20 minute...

Update my address

I've been trying to update my address but the EE site does not give any option. Why? Any help regarding this? 

elenik by • Investigator
  • 1362 Views
  • 14 replies
  • 3 Helpful

£50 payment

HiI recently upgraded my phone from I phone 11 to 15. I did this one month before my contract end date but for some unknown reason I was charged £50 and I have not got a clue why

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