UNBAR

Go to solution
Davidoff2224
Established Contributor
Established Contributor

‎18-07-2022 02:45 AM

Hi I would like to unbar 3rd party tomorrow but everytime I unbar or bar it keeps saying sorry were unable to remove the third party bar please contact customer service on 150 and this is from 150 but it lest me bar but not unbar is there anyway I can unbar third party anytime I like and bar when I need to from 150 if I need to with out keep coming into here to ask to get unbar?

33 REPLIES 33
Go to solution
Katie_B
EE Community Support Team
In response to Claireleo

‎30-01-2025 08:12 AM

Hi @Claireleo. 

Thanks for coming here. 

Are you aware what bar is currently on your account?

Has your line been suspended due to a late payment?

Speak soon, 

Katie

Go to solution
Claireleo
Investigator
Investigator
In response to Katie_B

‎30-01-2025 05:44 PM

No it's always been on

0 Helpful
Go to solution
XRaySpeX
EE Community Star
EE Community Star
In response to Claireleo

‎30-01-2025 08:06 PM

@Claireleo : But bar against what?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Go to solution
Leanne_T
EE Community Support Team
In response to XRaySpeX

‎31-01-2025 09:09 AM

Morning @Claireleo 

Thanks for coming back to us. 

Is the bar for chargeable calls and texts? 

Or, are you unable to make calls, send texts, and use data as this has blocked? 

If you can let us know which bar you have on the account we will certainly help you further 🙂

Leanne.