Tryinf to trade in
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21-05-2023 07:57 AM
Hello. I want to upgrade but it says I already have an offer applied to my account when I don't! I wanted to trade in my old phone and get £18 a month off
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21-05-2023 08:44 AM
Thanks for coming here.
Is the plan already discounted?
Do you have any discounts showing if you add the phone and plan to the basket?
Leanne.
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21-05-2023 09:51 AM
Hi Leanne.
It doesn't show any discount I only have a sim only contract! I wanted to upgrade and get a new phone and trade this one in.
Thanks
Kelly
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21-05-2023 09:54 AM
I would suggest giving us a call on 150 and the team will help you get this looked into and the order placed 🙂
Leanne.
