This has been an ongoing frustrating problem since I reported on here back in January this year. I resorted to phoning EE up and being put through to someone who kindly emailed me the invoices that I required, however I am now back to square one yet again as I still cannot log on to download the new ones. I don't have the time to ring EE every month and hold on the phone for ages just to get a copy of an invoice. I have even thought about going down to the EE shop to get copies printed but in all honesty I don't see why I should have to do that for such a simple task.
As a company who regularly advertises their products in the media as being all bells and whistles this sort of ongoing issue doesn't bode well? I certainly will not be recommending EE to anyone simply because this issue cannot be resolved. We are trying to run a business here and part of that business entails providing timely invoices! We won't be renewing with EE once our contract lapses and will go to a provider that can provide the basics in terms of paperwork.
