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Talk to an agent online

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Chelseaarch
Investigator
Investigator

‎03-10-2025 02:33 PM

hi,

how can I get in contact with an agent online im unable to call, 

Ive set up my account and it’s saying my info is wrong when it isn’t and I can’t download my eSIM. 
it’s annoying the life out of me. Never known it so hard to get in touch online 

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10 REPLIES 10
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Schockwave
EE Community Star
EE Community Star
In response to Chelseaarch

‎07-10-2025 10:09 AM

@Chelseaarch , no one will contact you, it is up to you to contact customer service this is a public forum and we have no account access and do not know who you are.

If you can borrow a phone from someone, you can contact them that way or use a web based app to contact customer service.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
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