Tablet

emi381rgnots
Investigator
Investigator

Dear Sir or Madam

Many of occasions when contacting ee I expressed that though installing WhatsApp as a personal had told me to do so  for the first time on a mobile phone yes it did work.

But when battery and had gone and call would come through but a message that was on a screen would appear but unable to bypass it to get on the video page it would do this on it own accord.

Then volume would go on it's own message can be sent to WhatsApp but no such reply back from them.

On the day a person had said to get WhatsApp installed then I believe Google meeting should be used but the person said WhatsApp there has been days video would go through but equally days when video was not really working the person who used WhatsApp with his phone was unable to report any failing with WhatsApp so did not really believe the WhatsApp video chat had days it would not allow for me to use it.

Contacted ee to explain the problem to get a different phone that will work but still through receiving this phone WhatsApp would work some days and not others there are also days it would not allow to put though a message on they screen that only allow a none video and voice recording would work some day but other would not.

The A14 Galaxy I had but gone missing it was reported but still they sim number remains on screen of ee app

I believe that they £74 figure on this particular bill is a Monthly payment for A9 Galaxy Tablet I believe there was a call too ee and much was discussed through amounts Monthly payments for A9 Galaxy.

In most cases it would be best if say a person wishes to use ee to get any phone, tablet then not only discuss the price on they phone but send a copy of what you like to sign up to get if at a good price get.

But unsure with price what exactly if there are separate amounts 

and Sim but spend Cap is on £0 but believe get arranged to get a Monthly bill cheaper through setting it.

10 REPLIES 10
Leanne_T
EE Community Support Team

Hi there @emi381rgnots 

The EE Community info & News - The EE Community section of the forum has links for who is who on the community, what we can do, guidelines and how to use the community that you may find helpful 🙂

If you're having problems with WhatsApp, the Can’t make WhatsApp video calls Help centre, has steps to try to get this resolved. If you have tried all the steps, please get back in touch with our technical support team to get this looked into further. 

Leanne.