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Ridiculous pricing for upgrade

Badabing500
Investigator
Investigator

 

I’ve just been told that upgrading to the cheapest iPhone 16 handset with 25gb of data will be £68 per month for 24 months. That’s £1682, of which includes the phone which is available to buy through EE for £800 . That leaves £882 for the airtime plan, the equivalent of £36.75 per month.

An unlimited  sim only plan is only £16 per month through my account as an existing customer so how do EE see £68 per month as any sort of ‘deal’ is beyond me. 

The agents reasoning was ‘we’re the uk’s biggest network’. That may be the case, but your EE app hardly ever works, gifting data to the 2 other phones on my account is hit and miss and call quality has taken a dive recently too.

Looks like I’ll be taking all 3 plans to another provider 

 

12 REPLIES 12

@Badabing500   The offer you’ve got is for a sim only at a reduced cost.  If you don’t want that offer that’s fine it doesn’t mean you’ll get the same offer that includes a device as that’s not the offer.   Black Friday offers are HERE 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

When you get an offer of any kind, you make comparisons. What you don’t expect is to make comparisons against products from the same provider and find them massively inflated when combined. That is the reason for the post as you’ll see from the title and first comment.

I’m not expecting some amazing deal, just a fair one considering the other offers that are available to me. 

Also, the 50gb for £18 isn’t a discounted offer