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Regrade

Username5025
Established Contributor
Established Contributor

‎17-10-2022 10:19 PM

Why do you have to be 6 months into a sim only contract to upgrade? Why can’t you do it anytime 

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎17-10-2022 11:01 PM

Those are the rules!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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bristolian
EE Community Star
EE Community Star

‎17-10-2022 11:36 PM

If you moved to SIM-only from a handset-plan, you can move back to a handset plan anytime

It's only new SIM-only customers who are bound by the 6month rule.

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Username5025
Established Contributor
Established Contributor
In response to XRaySpeX

‎18-10-2022 08:27 AM

So it’s cheaper for me to go with another network in that case. EE have missed out on a 1k contract because of ridiculous rules. 

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