27-10-2022 11:28 PM
I am yet to get a refund from ee as I was charged twice for an order.
28-10-2022 08:42 AM
Hi @Stay_cute98,
Welcome to the EE Community. 🙂
Are both payments showing as completed on your bank statement or is one 'pending'?
James
28-10-2022 08:53 AM
28-10-2022 09:34 AM
Our Customer Care Team will be happy to check the progress of your refund if you get in touch.
Thanks
