Refund

[Stay_cute98]

I am yet to get a refund from ee as I was charged twice for an order.

[James_B]

Hi @Stay_cute98,

Welcome to the EE Community. 🙂

Are both payments showing as completed on your bank statement or is one 'pending'?

James

[Stay_cute98]

It is both showing as take

[James_B]

Hi @Stay_cute98,

Our Customer Care Team will be happy to check the progress of your refund if you get in touch.

Thanks

James