unauthorised extra charges

[Clayhead85]

I have the same issue £238.93 in extra charges to Sony PlayStation. One week after receiving the bill I cannot seem to resolve the issue . EE say it’s Sony PlayStation problem spoken to them they say communicate with Boku they say not transactions showing. Getting rather frustrated it’s not a small amount to find. 

[Jkrmilo]

Had almost the same amount £239.32 to playstation don't even own one think they need investigating

[Jkrmilo]

EE s response not bothered seems to be a pattern forming 

[Leanne_T]

Hi @Jkrmilo 

Thanks for coming here and letting us know. 

Have you reported the charges to our mobile guides and been provided details of how to contact PlayStation to get the charges looked into? 

You can find information in our Third Party Phone Bill Charges Help pages for how to stop any future charges. 

Thanks. 

Leanne.