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Re: my address update

razaakif75
Visitor
 
1 SOLUTION

Accepted Solutions
Katie_B
EE Community Support Team

Hello @Inhil1982

Welcome to the community. 

When logging in to your My EE Online please follow these steps:

Menu > Account Settings > Scroll down to 'Your details' > Check your address > Change billing address. 

Please be sure to let me know how you get on,

Katie

View solution in original post

10 REPLIES 10
Katie_B
EE Community Support Team

Good morning @razaakif75

Welcome to the community. 

Are you trying to update your address?

Katie

I am after updating my new address. Do I have to call 150 because I can not see a clear option on ee app?

 

Thanks 

Katie_B
EE Community Support Team

Hello @Inhil1982

Welcome to the community. 

When logging in to your My EE Online please follow these steps:

Menu > Account Settings > Scroll down to 'Your details' > Check your address > Change billing address. 

Please be sure to let me know how you get on,

Katie

Yes xx

Jon_K
Former EE Employee

Hi @Hickson 

Are you trying to update your address?

Have you been able to do this in your My EE Account?

Jon

Ambermaygardner
Visitor

Hi there, I want to change the name and billing address 

Leanne_T
EE Community Support Team

Hi @Ambermaygardner 

Thanks for coming here. 

Have you changed your name or do you want to transfer the account to someone else? 

Leanne 🙂

Trendy81
Visitor

Where is the account settings????? I cannot see this anywhere????

 

Leanne_T
EE Community Support Team

Hi @Trendy81 

Thanks for coming here. 

Which setting are you looking for? 

Is this in your My EE account you would like to locate the account settings? 

Leanne 🙂