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Re: Extra charges Charge for services outside your plan

Tooty2006
Visitor

I have a mobile on my account that my daughter uses.  There is a £10.99 charge to other services.  We aren't sure who.  How can we find out?

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Tooty2006   £10.99 is the exact cost of the Apple Music subscription.   Does she have this ?   It’ll show on the account for this device under add ons.   Any add on will also show under add ons.  To remove any add on just click that add on and select remove,  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.