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Complain regarding i phone Insurance cancellation and screen repair- long-standi
How do I make a complaint
Resolved! Unlocking a device
Hi everyone - I have a Samsung device that is locked. I started the unlocking process by pressing *#06# to find my IMEI number which I then verified on the form. I was then taken to a screen which gave me my unlock code which I was told to keep h...
PUK Required
I have an old Samsung Galaxy A8 from 2018. It's not been used for over 3 years. My daughter is going to use it now. It tried to unlock it via the IMEI number on the EE website. It says its unlocked and given me a 16 digit code. However, the SIM I hav...
SIM 1 not provisioned
Does anyone know how long it will take for my SIM card to be activated? The new SIM card I inserted into the Google Pixel Pro 9 isn't working. My old phone has lost connection moments after I activated the SIM card for my new phone online.
Can I have two Pro boxes?
I am an EE subsciber and I have a Pro box in one room and a mini box in another room. Is it possible to change the mini box for a Pro box so that I have two Pro boxes and no mini boxes? Want to put a Pro box in the second room as it is a better piec...
Resolved! Terrible RIP OFF service from EE
Forcibly switched from BT to EE & nothing but problems, terrible company staffed by couldn’t care less types!!!!!
Xbox Game Purchases
We recently moved from Virgin to EE as I couldn't resist their clever advertising....The problem I'm having is I can't purchase any games or addons from my Xbox, when it prompts me to validate\purchase via the QR code which i do on my phone nothings ...
Router issues
After having 2x engineers call out today, after 3.30pm is. to check the router, stating there is no fault after the app found a fault 2days ago , they supported me to change the router password on my device ,and logged into EE with new password on t...
Suing EE
Hi, I want to leave here my experience with this awful company. I've been a customer for 4 years. On the 11th October I decided to be a customer for 2 more years.I renewed my contract with EE for another 24 months. On the 17th of October I decided th...
EE doesn't get contact number right
My mobile phone provider is not EE. However, I have mobile broadband with them. That SIM, even though it has an assigned phone number, is tucked away in my router and I have no access to calls or texts on it.I recently cancelled that SIM to order one...
