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Price increase 2024

Claire2711
Investigator
Investigator

EE - I would like to know why you will be increasing prices by a further 3.9% ON TOP OF the 7.9% CPI from April 2024??

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33 REPLIES 33
Cookyweb
Established Contributor
Established Contributor

EE are an absolute disgrace, they cranked prices up about 15% last year and are slamming them up again now

My 3 sims went up over £10 per month and now another £4.50 per month 

they are absolutely creaming the cost of living crisis and people need to hit them where it hurts by cancelling and putting them out of business 

they are a disgrace and I’ll never be touching them again, I want to see them ended 

Hi @Cookyweb 

Information on the CPI increase can be found here:

https://ee.co.uk/help/billing-payments/guide-to-bill/price-increase

The increase is part of your contract terms and conditions.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
bristolian
EE Community Star
EE Community Star

@Mc992 wrote:
I’m now with Labera. For the exact same data, calls etc

Lebara are a VF-MVNO.

Cookyweb
Established Contributor
Established Contributor

What is it with you jobsworths leaping in with links about CPI, do you constantly miss the point or are you just too stupid to grasp it?

 

We get it, technically they’ve done nothing wrong, the point is they don’t have to do, they don’t have to increase prices to the maximum just because they can, it’s pure greed, it’s pure profiteering and there’s no justification for it other than to keep the fat greedy directors getting their disgusting bonuses.

 

It’s a disgrace, everyone needs to put these people out of business, they are pure greedy scum 

Chris_B
EE Community Star
EE Community Star

@Cookyweb   Nice to see you again.       Your correct they don’t have to do this,  but then again they are only keeping to their side of the contract T&Cs that have been agreed too.   At what point does a contract mean nothing at what point do both parties of that contract say forget the T&Cs let’s just make it up as we go along.

You also don’t seem to understand that running a cellular network requires bills to be paid ie electricity and I’m sure you’re aware this isn’t cheap.   How do cellular mast operate?   What about upgrading masts so more and more can output 5G ?  the cost of living doesn’t just effect the homeowners it’s effects businesses as well.  


     Yes they could not slap anyone with a price increase and in case you didn’t read the very last comment ( I’m sure it was ) to you.       A contract should be a fix price at a fix them and once that contract gets to its minimum term you get cut for not doing something about it before hand.   then no one will complain about paying over the odds when out of contract also.      

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Cookyweb
Established Contributor
Established Contributor

Hi Chris, it’s just disgusting, there’s no justification at all

 

can you answer a genuine question for me? Why these companies have increase the whole bill and not just the services part of the tariff? 

if we take out a contract with a phone, the price of the phone doesn’t change over that 2 years, so why is it ok for them to charge a % on the phone element ?

if you buy an item from anywhere else on finance, for say £1000, the price doesn’t get cranked up constantly, the cost is the cost at the time and nothing can change that.

a fair way for these profiteering con men would be to increase the tariff element by a %, that’s very fair, but to hike it up over the whole payment is nothing more than a scam 


@Cookyweb wrote:

Why these companies have increase the whole bill and not just the services part of the tariff? 


This misunderstanding is fundamental to many queries. With traditional contracts, there are no parts to the plan - you have one monthly payment covering all the services. Your bill does not subdivide the elements.

The more recent FlexPay plans separate the airtime & device payments into two completely separate contracts, each with associated payments.

Cookyweb
Established Contributor
Established Contributor

it’s just all part of the scam these con men have peddled for years and got away with it

Chris_B
EE Community Star
EE Community Star

@Cookyweb  It’s now why Im on a flex tariff, the price increase is only applicable to the air time part and not the device tariff.   On traditional contracts, it’s all part of the same tariff, so unfortunately it gets applied to the whole part and not just the air time.       

Have a read of THIS 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Chris_B
EE Community Star
EE Community Star

@Cookyweb  Just too add the others replying about its in the T&Cs do get it they are just not posting their opinions.   I’m pretty confident when I say this they don’t agree with it but also they are just more aware of what they have agreed to when taking out a contract.    Don’t take what others have said as their opinion on this.   Not one of them has been asked for their opinion and I’m sure not one of them except for myself has given it.     ( if they have I haven’t seen it ) 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.