Pressed by accident

Gareth43 · ‎19-04-2023

Hello there last night while I was half asleep and playing with the app I’ve pressed the leave EE button in app by accident (included picture). I’ve then got a text saying this ( included picture ) this doest mean I’ve ended my contract doesn’t it? Or is it just telling me what it would cost if I ended my contract now? Thanks for any help

G Alston
iPhone 15 Pro Max

Chris_B · ‎19-04-2023

@Gareth43 I highly recommend you call customer services about this.

View solution in original post

Chris_B · ‎19-04-2023

@Gareth43 I highly recommend you call customer services about this.

XRaySpeX · ‎19-04-2023

Nowt to worry about! All you've done is request your Early Termination Fee should you decide to cancel your contract. You haven't actually cancelled your contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Gareth43 · ‎19-04-2023

All sorted thanks guys. I live chatted with them and it was all sorted thank for you’re help.

G Alston
iPhone 15 Pro Max