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Plan change

silvyacharles
Visitor

‎03-12-2022 12:49 PM

I want to change my plan please contact as soon as possible last to last month I purchased a plan for 15 pounds and this month I am asked to pay 20 pounds , what nonsense is this I would want a call back from EE

0 Helpful
1 REPLY 1
Leanne_T
EE Community Support Team

‎03-12-2022 01:37 PM

Hi @silvyacharles

Thanks for coming here. 

Sorry we have no account access on the community and would be unable to call you. 

If you view the bill, do you have any extra charges showing? 

Leanne.