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Change my plan

Ricardo85
Visitor

Hi! I want to change my plan to SIM only but I have 2 numbers in my account and only one is showing and is saying that I am not the account holder so I can’t make changes 

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @Ricardo85

Thanks for coming here. 

If you are the account holder, please log into your My EE account online and go to Account settings > Manage numbers > change to account holder. Can you then view the other number? 

Leanne.