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Phone useage

Jackll88
Visitor

‎16-09-2022 12:47 PM

I’ve been cut off my data and calls for no reason even though I’ve paid my monthly bill and have data.. so am unable to call EE annoyingly. Any ideas on how to get this sorted? 

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎16-09-2022 12:56 PM

Hi @Jackll88 

Are you in the UK? Are you a pay monthly contract customer or PAYG? 

Have you tried restarting your device?

You can use EE live chat via your account or via this link:

https://ee.co.uk/contact-ee

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.