Bill

outofdoorsgirl
Explorer

Why does my bill show addition 1GB.  TAKE IT OFF!!!!    

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@outofdoorsgirl  this is a public forum, not customer services.   You will have to call customer services about this.    And data is only added to your account when you are sanction this yourself. 

 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

For a recurring UK/EU data add-on, text STOP 1GB ADD-ON to 150.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP