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Payment purchase ID

R3tr0gam3r89
Visitor

‎18-05-2026 01:32 AM

Hi, I have made a payment for my contract bill and need a payment reference ID. I cant seem to find one anywhere. There isnt anything in my confirmation email and I dont see anything on the website or the app. Am I jist looking in the wrong areas? If anyone can help, I would be grateful

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1 REPLY 1
Rach_H
EE Community Support Team

‎18-05-2026 12:07 PM

Hi @R3tr0gam3r89,

Welcome to the Community!

Can I just check what the payment reference ID is for, as this isn't something we'd typically provide. You should be able to see a reference in your online banking app.

Rach

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