Pay my bill

[R10z]

I have been trying to pay my sim contract bills for three days. Today the third day i am now overdue. I have tried on the app but i cannot get past the pay now page.when i press the pay now button the page turns but doesn’t load. I get this page? And have called 150 yesterday, waited for a call back? Nothing. Called today 150 same same? Can i have some help please? Thanks. Anyone….😕

[nothingaboutme0]

I couldn't see the picture you sent. Just wondering, why do you need a callback? Usually, if you ring 150, they sort things out on the spot. It's quicker and you won't have to wait for a call back or anything.

[XRaySpeX]

Try using Fast Payment online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

[XRaySpeX]

Don't worry, your images were awaiting approval. I have now done so & they should appear soon.

[nothingaboutme0]

Fast payment is intended for Pay-as-you-go customers, rather than those on contract plans, I thought?

[XRaySpeX]

@nothingaboutme0 : You thought wrong! See Ways to pay your mobile bill

If you don't have an EE account, you pay your bill (or someone else's bill) without logging into EE.

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Are you an EE or BT employee?

[nothingaboutme0]

Nice to know all the different ways to pay an EE bill.

I don't work for EE or BT, by the way. Why do you ask?

[XRaySpeX]

@nothingaboutme0 : Your access to the EE Hold Music list.

[nothingaboutme0]

Solved: Current EE hold music January 2024 - The EE Community

[XRaySpeX]

@nothingaboutme0 : No, I'm referring to hold music 2024