Overcharged

[Clonk]

Hi,

I’ve been charged for Apple Music this month, and it is free for 6 months and runs out tomorrow, so I’ve cancelled the subscription today, is there a reason for the extra charge on my last bill?

TIA 

[Chris_B]

@Clonk  Are you 100% certain you’ve cancelled this within the 6 month free period?  You wouldn’t be charged otherwise. 

[Leanne_T]

Hi there @Clonk 

Thanks for coming to the community 🙂

If you log into the EE app and look at your add-ons, do you have the free Apple Music add-on showing? 

How much were you charged on the last bill? 

Leanne.