Overcharged

[Ievabele21]

Hey I don’t know if this is normal but I have an iPhone 12 with unlimited calls and texts but 120g but from last month they’ve put the gigs up to unlimited because I ordered a broadband . 
I took my phone contract out October 2022 and it cost me then without any discount just around £50 I’m now paying £75! A month for a phone that’s basically old . 
I looked on ee to see the same phone deal costs £53! I feel like I’m being scammed what do I do? 

[Ievabele21]

How does that make sense when it’s an older model how am I paying more for
it when a newer one costs less it make no sense to me

[Chris_B]

@Ievabele21  Regardless of the cost of the device now you agreed the price when you got it.   What your brother got was probably a deal that you chose not to look at.   If you got them at the same time why didn’t you choose it ?     If you got it around the same time then that’s different as prices do change and yes they can change from when you got it  say compared to a week later as that’s when the price might of changed.       Regardless of what you think you agreed to that price until the minimum term including the yearly price increases.    It’s not fare that depreciation happens but unfortunately it’s a contract that you agreed to honour. 

[Ievabele21]

I called them and they offered me that contract they only told me that it would go up by 3% I also asked to use my blue light card and all of my family were with ee so I believed that I had a good plan until it shot up nowhere did it state that the plan would go up by that much it’s ridiculous understandable that plans go up but not by £22 I spoke to them already and all they could do is apologies but do nothing even looking at my bank the actual amounts deducted make no sense one month was £53 when I first took it out and then after just a few months £74 and then £75.28 never had a problem with ee before until now but I am aware that they and 3 other phone companies have a 3 billion lawsuit against them for overcharging customers so that is my concern what if I’m one of many being overcharged