Over last 2 days I can receive text messages in on my Mobile but can't reply

maureen123 · ‎16-02-2023

I'm elderly & have a very basic mobile with EE & there for emergency purposes & sending text messages & over last 2 days I've been able to receive text messages into Inbox but cannot send replies out & it says message not sent gone into Outbox! I've checked Sim & seems OK? Need this sorting urgently! Thinking of switching to another company after being with EE for years.

XRaySpeX · ‎16-02-2023

Are you on contract or PAYG?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

maureen123 · ‎16-02-2023

Sim only monthly Direct Debit.

XRaySpeX · ‎16-02-2023

@maureen123 : So you don't top it up & buy packs?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP