Outstanding bill

[AliH21]

Hi

i cancelled my EE plan about 1 month ago and i ended up paying the early fee but i called up to double check if any payments were needed even though i’ve paid my monthly contract off and the CS team said nothing is showing up and i’ve paid everything that needed to be paid but now i’ve received a letter from EE saying there’s an outstanding bill needing to be paid.

can you please help me out?

[Jon_K]

Thanks for coming to the community, @AliH21.

Did you pay the early termination fee?

If you paid the termination fee you shouldn't get any more bills.

Jon