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Need to change my billing dates

Vengfull
Visitor

Hello,

I've recently been accepted for a contract sim only plan (finally!) but noticed that instead of the bill being £23 my first bill includes a £50 deposit etc, now I don't have any problems with the additional charges as its only a deposit and I assume later on down the line I'll be able to get that returned to me. 

 

My issue is the billing dates, currently they appear to be set to the 12th of each month which is absolutely no good for me and will mean I'll always be late paying my bill or I'll be constantly limited or cut off!

 

I require my billing dates to be changed to the same date as when I get paid each month which is the 23rd of every month. 

Would it please be possible to have the dates changed to reflect this?

 

Current due date: 12th monthly 

Requested due date: 23rd monthly 

 

This is greatly appreciated, thanks for your time regarding this annoying little issue! 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

You can change your payment date under Bills & Payments > Manage Direct Debit.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

You can change your payment date under Bills & Payments > Manage Direct Debit.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP