Change my payment date

[Kieron2003]

I’ve had a death in my family and I want to change my bill payment on the 24th off every month 

[Rach_H · Accepted solution]

Hi @Kieron2003,

Welcome to the Community!

I'm so sorry to hear about this. You can change your Direct Debit date in your online account, or reach out to our team and they'll be happy to help.

Rach