my number was changed without request, upon calling the 150 to complain about swap in my number from xxxxxxxxxxxx to xxxxxxxxxxxx from pay as you go to pay Monthly, customer service promised to have number switched back to status Quo and that my request was put through to technical team and it will take 48 hours to revert my number back to normal. it's now 3weeks without resolution to my issue and no service on network, I have gone to EE store in Coventry to show my ID but to no avail. All I want is my old number back, I didn't request for the switch in number or to pay monthly , all this was done without my knowledge or consents. I top up on 6th August and few days later was discounted with PACK 20. All my effort to get the issue resolved as been abortive. I'm not a happy camper with EE.
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